Shipping policy

📦 Shipping Policy

🌍 Shipping Destinations

We currently ship to:

  • Spain (Mainland, Balearic Islands, Canary Islands)

  • United States (all states)

⏱️ Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your tracking information.

🚚 Estimated Delivery Times

Spain:

  • Standard shipping: 7–12 business days

United States:

  • Standard Shipping: 7–15 business days

⚠️ Delivery times are estimates and may vary due to high demand, customs processing, or other unforeseen delays.

💸 Shipping Costs

We are happy to offer FREE shipping on all orders, with no minimum purchase required.

🛃 Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer. We are not responsible for delays caused by customs.


❗ Shipping Issues

Incorrect Address:
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages:
If your order arrives damaged or has not been delivered within the estimated timeframe, please contact us within 7 days of the expected delivery date.

Include your order number and any relevant photos (if applicable), and we will assist you as soon as possible.

📬 Contact Us

If you have any questions about your order or shipping, feel free to contact us:

  • Email: getfuraway@gmail.com

  • Response time: 24–48 business hours